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FREE SHIPPING POLICY



Free Shipping Offers are for Standard Shipping within the lower 48 states. Standard Shipping takes 5-10 business days to reach customers.

*EXCLUSIONS* Products marked as Truck Freight or Special Handling DO NOT qualify for FREE SHIPPING.

All Free Shipping offers ONLY apply to the lower 48 states. In some cases we can offer discounted rates to Alaska, Hawaii and Canada but this is on a case by case basis and applies to call in orders only. We cannot offer free shipping to international orders.

GENERAL SHIPPING POLICY



Most orders are shipped within 1-2 business days from the date the order was placed. We will notify you if any item cannot be shipped out within 7 days. Some orders are sent from multiple locations and may require that we ship items from the same order in more than one box.

Custom products or specialty items that are made to order may also require additional lead time for delivery depending on the manufacturer's production schedule and location.

Separate Shipping and Billing Addresses



SoCal SuperTrucks ONLY Ships to the verified Billing address attached to the credit card used at checkout. We do this to prevent and fight credit card fraud to protect our customers. If desired Ship to address is different than the Billing address, then you must checkout with PayPal. PayPal can go the extra step to verify your identity for a safe and secure transaction.

Signature Requirement



For your protection and ours, we ship almost all packages with a signature required for delivery. If you will not be home to sign for your package then we highly recommend signing up for FedEx Delivery Manager®. With FedEx Delivery Manager you can customize delivery times and addresses, hold your delivery at a FedEx location, sign for your delivery in advance, provide specific delivery instructions or request a vacation hold.

PLEASE NOTE: Any insurance claims for damaged items and/or stolen goods from your doorstep that are NOT honored by the shipping carrier because you requested a signature not be required for delivery is NOT our responsibility. We will not cover the cost!

International Shipping



1. Customers are responsible for all duties, taxes, and value-added fees at customs. Custom fees, duties and taxes are accessed by your country at the time your order is received by your country. If a customer does not pay the custom fees, duties and taxes upon receipt of their order, the fees will be charged to the customer as soon as SoCal SuperTrucks, Inc. receives notice from the specific governmental agency.
2. Accepted forms of payment are Pay Pal or Electronic Transfer of Funds, which is at the discretion of SoCal SuperTrucks, Inc.
3. Free Shipping promotions do not apply to International, APO's or any other Military addresses and expedited orders.
4. We are sometimes asked to minimize the declared value of international shipments in order to minimize your exposure to duties, taxes, and customs. Please understand that we are unable to comply with these requests.

IMPORTANT NOTE: SoCal SuperTrucks, Inc. assumes NO responsibility for any applicable duties and taxes in accordance with the trade agreements in place at the time of shipment between the United States and the country that the products are shipped to.